Frequently asked questions about IDEAL BEAUTY's rules and services.
Guangzhou IDEAL Beauty Equipment Co, Ltd is a leading and professional one-stop beauty equipment manufacturer based in Guangzhou, China. Integrating with R&D, manufacturing and sales, IDEAL BEAUTY provides high quality beauty and health care equipments with beauty salons and SPA centers all over the world.
Q: How do I purchase your goods?
Inquiry – Quotation – Negotiation - Invoice- Confirmation(Completely right information) - Payment - Test Product - Delivery Arrangement- Tracking number - 24 Hours Online Service
Q: How does your factory do regarding quality control?
We have a strictly quality inspection department. Our engineers will carefully check and test the machines many times before delivery. To make sure you can get the high quality machines, only the machines that have passed the strict quality inspection can be delivered.
Q: Will you teach how to use the machine?
Yes, we can provide a complete user manual and usage video for instruction and application. And online consultant service. It is easy to operate by anyone with the instructions.
Q: Do you offer OEM and ODM services?
Yes, we can offer OEM and ODM services. We have our own R&D department with 20 experienced designers and engineers and many production lines , so we have the great capacity to offer you high quality beauty machines according to your needs, ideas and samples.
Q: What is the warranty?
2 years warranty for the main machine and 3 months warranty for the spare part.
Q: How is your after-sale service?
We have a professional technology supporting team for your timely services. Please contact us once the machine has any problem. Best service will be offered.
Q: How about the shipment?
The package will be shipped within 5-10 business days after the receipt of payment.
Q: How to transport?
We delivery it by sea, by air or by express ( DHL /UPS/TNT etc), special delivery agent service.
Q: How about payment?
Bank transfer, Western union, Money gram, Escrow are all available.
Q: Why should you choose us?
1)Powerful factory, giving the competitive price and best technology support.
2)11-years’ experience in producing beauty machines.
3)2 years-warranty and 7×24 online after-sale service.
4)CE Certification, the key for you to legally use and sell the machine.